Returns & Exchanges
At Birkdale, we want you to love your home. If your purchase isn't the perfect fit, you can return most items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your box.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing