Frequently Asked Questions
Everything you need to know about bringing Birkdale quality into your home.
What is the standard shipping timeframe for furniture items?
Most of our handcrafted furniture pieces are processed within 3-5 business days. Standard delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Birkdale ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for all home decor items, provided they are in their original packaging and unused condition. Please note that custom-made furniture is final sale.
How can I track the status of my order?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to our carrier's tracking portal.
What materials are used in Birkdale products?
We pride ourselves on using sustainably sourced hardwoods, organic textiles, and non-toxic finishes to ensure that our products are safe for your family and the environment.
Do your products come with a warranty?
Yes, all Birkdale furniture pieces include a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.